Shipping policy

 

Thank you for choosing Nootra! We're dedicated to providing you with a smooth shopping experience. Please take a moment to review our shipping policy for all the details on our shipping practices:

1. Shipping Methods:

  • We offer standard shipping for all orders.

2. Shipping Times:

  • Our standard shipping typically takes 2-3 business days for delivery within the United Kingdom.

3. Shipping Costs:

  • Enjoy a flat rate of £3.95 for standard shipping on any parcel.
  • Benefit from free standard shipping on subscription orders 

4. Shipping Restrictions:

  • We currently do not ship internationally.

5. Order Processing Time:

  • Orders are processed and dispatched within 2-3 business days.

6. Tracking Information:

  • Tracking information will be emailed to you as soon as your order is placed.

7. Shipping Partners:

  • We partner with Royal Mail & Evri to ensure reliable and efficient delivery of your orders.

8. Lost or Damaged Items:

  • In the rare event of lost or damaged items during shipping, please contact our customer support at info@nootra.co.uk for assistance.

9. Returns and Exchanges:

  • We stand by the quality of our products. If you do not see visible differences, we offer a 60-day money-back guarantee. For details on returns and exchanges, please visit our Returns and Exchanges page.

10. Customs and Duties:

  • We do not ship internationally; therefore, customs duties and taxes are not applicable to our orders.

If you have any further questions or concerns regarding our shipping policy, feel free to contact our customer support team at info@nootra.co.uk

Thank you for choosing Nootra!